Bailiff rules and safeguards for vulnerable people

Vulnerability does not automatically cancel the debt, but it can materially affect how enforcement must be conducted. An agent must not take control of goods where a child or vulnerable person is the only person present.

Tell both creditor and enforcement company in writing, explain the practical effect, request a specific adjustment and provide proportionate evidence where available.

From 1 May 2026 a debt advice provider can request a minimum 28-day notice period for a qualifying non-business debt. Fee protections also apply in defined circumstances, but neither a notice nor a complaint automatically suspends enforcement.

Sources and scope

This site concerns England and Wales. Principal sources include Schedule 12 to the Tribunals, Courts and Enforcement Act 2007, the Taking Control of Goods Regulations 2013, the Taking Control of Goods (Fees) Regulations 2014, CPR Part 84 and the GOV.UK bailiff guide.

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